Each release shows a status on its delivery page and on your list of releases. Here is what each one means, and whether you need to do anything.
On your release's delivery page
| Status | What it means | What you do |
|---|---|---|
| Under Review | Our team is checking your release before we deliver it. | Nothing. We email you if we need anything. |
| Need Info | Something in your release needs to change before we can deliver it. We have emailed you the details from support@easysong.com. | Make the changes, then choose Send for review again. |
| Delivering | We approved your release and are sending it to your stores. | Nothing. |
| On Hold | We paused delivery while our team checks something. | Nothing, unless we email you. |
| Delivered | Your stores have it and are set to release it as soon as possible. | Nothing. |
| Scheduled | Your stores have it and are set to release it on the date you chose. | Start telling your fans. |
| Live | It's out. Some stores take a little longer than others to show a new release in search. | Share it. |
| Taken Down | It has been taken off your stores. We have emailed you the details. | Nothing. |
On your list of releases
- Draft: you haven't submitted it yet.
- Under Review: our team is checking it.
- Sent back: the same as Need Info. Open the release, make the changes and send it for review again.
- Submitted: we approved it and it is on its way to your stores.
- Live: it's out.
- Paused: the same as On Hold.
- Needs attention: something went wrong while delivering it. Our team looks into it, and we email you if we need anything from you.
Why was my release sent back?
Our email tells you what to change. Stores are strict about cover art, so check yours against What Are the Cover Art Requirements? before you submit.
Can I edit my release while it's Under Review?
No. If you spot a problem, contact us and tell us what needs to change. See What Can I Change After I Submit My Release?
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